Privacy & Policy

Effective Date: 25.06.2025
 

At Demand24, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (demand24.org) or use our mobile applications.

By accessing our services, you consent to the practices described in this policy.
 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Email address

Phone number

Address (for service delivery)

Payment information (processed securely via third-party gateways)

b. Usage Data

Device and browser information

IP address

Location data (with permission)

App and website activity (pages viewed, buttons clicked, etc.)
 

2. How We Use Your Information

We use the information we collect to:

Process and manage bookings

Provide customer support

Improve platform performance and user experience

Send updates, offers, or promotional content (opt-in only)

Ensure platform security and prevent fraud
 

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

Service Providers: To fulfill your service requests (e.g., sharing your address with the cleaner or stylist).

Payment Gateways: To securely process your transactions.

Legal Authorities: If required by law or to protect rights and safety.
 

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your login status

Analyze website traffic

Customize content based on your preferences

You can modify your browser settings to control cookie usage.
 

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
 

6. Your Rights

You may request to:

Access, correct, or delete your personal data

Opt out of marketing communications

Deactivate your account

To do so, contact us at: privacy@demand24.org
 

7. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If we discover that a child’s data has been collected, we will delete it promptly.
 

8. Third-Party Links

Our website may contain links to third-party websites or apps. We are not responsible for their privacy practices and encourage you to review their policies.
 

9. Changes to This Policy

We may update this policy periodically. If changes are significant, we will notify you via email or platform alert. Continued use of our services after changes means you accept the updated policy.
 

10. Contact Us

For any privacy-related questions or requests:

Email: privacy@demand24.org
Phone:
Address: